This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Am getting the following error: We can't add the selected users to the team right now. Try again later. Read an article and said that a workaround is to change the below setting from false to true but I don't know where to find that setting. Am searching in AD but not seeing it. UsersPermissionToReadOtherUsersEnabled
Hi @Jerry Ebanks
Teams Admin manages this setting and you can find them here:
https://admin.teams.microsoft.com/company-wide-settings/external-communications
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Hi @Jerry Ebanks As above said, please check if you have blocked external users' domain in Teams admin center. Besides, you could try to invite these users as a guest to join your Teams organization. For more details about how to do it, you could refer to: https://learn.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#guest-access
I have activated all of those features already but still getting the issue.
@Jerry Ebanks According to your description, do you mean you could search this external person in your Teams client but cannot add them in your organization, right?
I was not able to search the user either but its working now for me. What I did was to create a new channel but instead of it being private I made it public and I allow the settings that was needed in teams in terms of external users and it is working now.
I have also allowed the user to be a guest on our domain and still am not able to share the file with him via a teams channel.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Hi, we're having the exact same issue. Externals are allowed and permissions to invite guests are set via policy. We are still getting the "We can't add the selected users to the team right now. Try later"
User is getting "due to admin policy, you can't add external people to the channel" when the policy is set to allow this.
How could we fix this? Thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Yep. Same here. It worked before, now it does not. Opening a ticket.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 30%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
I have the same issue, everything is set up properly on both sides and still I am unable to invite external user to the shared channel. Is there any way to join the ticket you created?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 38%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Did this get solved with you guys? We are experiencing the same issue.
Kind regards
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Same issue here. Any ideas ?
The way I got it to work was to create a new teams channel with the right permissions enable but just make sure all your permission for external are enable.