Teams not allowing to add external user

Jerry Ebanks 25

Am getting the following error: We can't add the selected users to the team right now. Try again later. Read an article and said that a workaround is to change the below setting from false to true but I don't know where to find that setting. Am searching in AD but not seeing it. UsersPermissionToReadOtherUsersEnabled

6 answers

Rika 0 Reputation points

2024-04-10T09:36:03.6733333+00:00

Hi, I'm having the same issue.

I can add a guest to a private channel without any problem, but I can't add them to a shared channel.

Error: We can't add the selected users to the team right now. Try again later.

I have been trying to add the guest many times since the day before yesterday, but always the same error.

I reviewed all the policies and settings with the administrator account and everything looks fine.

Can anyone give me some tips on how to solve this?

Do I absolutely have to set up a "B2B direct connect" in addition to just adding it as a guest?

https://learn.microsoft.com/en-us/microsoft-365/solutions/collaborate-teams-direct-connect?view=o365-worldwide

Thanks
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TR 10 Reputation points

2024-04-17T11:42:33.8966667+00:00

First paragraph of https://learn.microsoft.com/en-us/microsoftteams/shared-channels mentions that it's not possible to invite Guests to Shared Channels. B2B users should be possible though - but in our case, that's also not working.
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Teams not allowing to add external user

6 answers