Spoof Mail Report

Question

Spoof Mail Report

Vardhan Joshi 56

Hello all,

One of our team members has changed policy, resulting in the unavailability of the Spoof Mail Report Consequently, we have received complaints about emails from known senders being directed to the Junk Folder, which has always been reaching the inbox. WhatsApp Image 2024-01-18 at 08.32.09_eabf3738

Can someone please help?

Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator

2024-01-18T14:46:08.6333333+00:00

What did they change? Can they set back to what it was? Sounds like thats what is needed
Vardhan Joshi 56 Reputation points

2024-01-18T15:46:09.1533333+00:00

Thanks, Andy. No one knows what has been changed, if I would know I could fix it.
Anonymous

2024-01-19T02:45:16.1133333+00:00

As Andy said, the easiest way is to understand what changes have been made and then change them back, however, this is really difficult to understand clearly, so a possible solution is to understand the anti-spoofing policy and modify it as needed and then make it work as before.
Anonymous

2024-01-23T06:41:58.4233333+00:00

Hi @Vardhan Joshi , if Andy's reply is helpful, please don’t forget to click "Accept Answer" which might be beneficial to other community members reading this thread. And, if you have any further query, feel free to post back.
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2024-01-24T23:15:26.2633333+00:00

@Vardhan Joshi
I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

1 answer

Your answer

Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator

2024-01-18T14:46:08.6333333+00:00

What did they change? Can they set back to what it was? Sounds like thats what is needed
Vardhan Joshi 56 Reputation points

2024-01-18T15:46:09.1533333+00:00

Thanks, Andy. No one knows what has been changed, if I would know I could fix it.
Anonymous

2024-01-19T02:45:16.1133333+00:00

As Andy said, the easiest way is to understand what changes have been made and then change them back, however, this is really difficult to understand clearly, so a possible solution is to understand the anti-spoofing policy and modify it as needed and then make it work as before.
Anonymous

2024-01-23T06:41:58.4233333+00:00

Hi @Vardhan Joshi , if Andy's reply is helpful, please don’t forget to click "Accept Answer" which might be beneficial to other community members reading this thread. And, if you have any further query, feel free to post back.
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2024-01-24T23:15:26.2633333+00:00

@Vardhan Joshi
I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Answer 1

Andy David - MVP 157.8K MVP Volunteer Moderator

Yea its tough to know, but I would walk through the anti spoofing policies and modify as needed to make it work as it did before: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/anti-phishing-policies-about?view=o365-worldwide

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