How to fix missing add device to Azure option in settings

Question

Have several HP mt22 mobile thin clients that we would like to attach to our existing Azure AD. When we go to Settings->Accounts->Access Work or School->Connect, there are no options available to connect to Azure or our local domain. Clicking the + button returns the message "Search for app in the Store?". A check of DsRegCmd /status shows the device is not registered to any domain. Have tried changing the workgroup to MSHOME with no effect. To my knowledge, these devices should be capable of joining to an Azure AD. The specifics on the OS are as follows - Windows10 Enterprise LTSC, version 1809, build 17763.1879. What am I missing? Thanks for any help you can provide. We would hate to have to trash 15 of these things.

Answer 1

@Anthony Solomon

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "[The question author cannot accept their own answer. They can only accept answers by others] (https://docs.microsoft.com/en-us/answers/support/accepted-answers#why-only-one-accepted-answer)**)", I'll repost your solution in case you'd like to "[Accept] (https://docs.microsoft.com/en-us/answers/support/accepted-answers#accepted-answer-in-a-question-thread)**)" the answer.

You fixed the issue by browsing into control panel > System > Change option You were able to join the device to local domain.

Let me know if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.