Can you get access to a TeamsCall that started before connection to TeamsCallAgent?

Cameron McBroom 0

Background:

Using JS Sdk
Authentication via entra , get token for teams user then create TeamsCallAgent.

Goal:

User logs logs into our web app and takes notes about current call.

Problem/Question:

Can't seem to get an already in progress call. The 'incomingCall' event seems to work as expected and gets reference to the TeamsCall object however is there a way to get access to a TeamsCall if the user logs into our webapp after starting the teams call?

ajkuma 26,216 Reputation points Microsoft Employee

2024-01-24T21:07:58.8733333+00:00

While I'm checking on this, to better assist you on this, could you please share the Azure doc that you are referring for the steps? Please share more about you scenario/requirement. Note: Please do not share any PII data on the public forum.
Cameron McBroom 0 Reputation points

2024-01-24T22:13:32.1066667+00:00

Thanks Ajkuma, We are using the following Azure Communication Library for Javascript: Specifically, we use the main class CallAgent to create a TeamsCallAgent using this method The on incoming call handler is working as expected in that any call received via teams after registering the handler triggers the event. What we are looking for is a way to find an in progress call before creating the TeamsCallAgent and registering the handler. Please let me know if you require any more information!
Cameron McBroom 0 Reputation points

2024-01-24T22:21:10.82+00:00

Thanks ajkuma, We are using the @azure/communication-calling sdk. Using that sdk, we create the main entry point class CallAgent, then use this method to create the TeamsCallAgent. With the teams call agent we can register event handlers such as on incoming call, which works when you receive a call after the TeamsCallAgent is created. However, we want to get access to a call that is already in progress before the creation of the TeamsCallAgent Let me know if you need anymore information. Thank you for your help
ajkuma 26,216 Reputation points Microsoft Employee

2024-01-25T19:35:07.4+00:00

Thanks for the follow-up and additional info. I'll follow-up on this shortly.

Adding more:
If it's a 1:1 call or GroupCall - you need to be invited.
If it's a Teams Meeting, you need to use the Join operation on the SDK
ajkuma 26,216 Reputation points Microsoft Employee

2024-02-05T04:19:40.72+00:00

@Cameron McBroom , . If the answer helped (pointed, you in the right direction) > please click Accept Answer - It will help users to find the answers quickly.

I have passed your feedback to our product engineering team. Your feedback is much appreciated.

1 answer

ajkuma 26,216 Reputation points Microsoft Employee

2024-01-29T20:24:11.0766667+00:00

@Cameron McBroom , Following-up on this, Teams meeting (onlineMeeting) allows server to receive notifications about the meeting.

Please check this doc: Get change notifications for Microsoft Teams meeting call updates - Microsoft Graph | Microsoft Learn

-- Neither ACS nor Graph provides server events for Teams 1:1 or Teams group calls. Client events can be only received when the user is part of the roster (i.e. Join the call/meeting.)

Kindly let us know how it goes. I'll convert comment to answer.

If my answer helped (pointed, you in the right direction) > please click Accept Answer - it will benefit the community/users to find the answer quickly.
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Can you get access to a TeamsCall that started before connection to TeamsCallAgent?

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