How to see logs from Azure Document Intelligence

Question

How to see logs from Azure Document Intelligence

ajo 50

Hi, I'm trying to see logs from my document intelligence instance. It's working fine, but sometimes there is an error that I want to see the logs of. How would I do this?

Steps I've taken:

Created a document intelligence instance
Created a Log Analytics workspace
In the document intelligence instance under Diagnostic settings, I've set up a new rule and enabled logs, metrics, and "Send to Log Analytics workspace" with the correct Log Analytics workspace.
When I go to the Log Analytics workspace and query for any logs, nothing shows up. Not sure if any data is being sent.

How do I set up logging for a document intelligence instance? Are there any resources or steps I should take to make this happen?

ajo 50 Reputation points

2024-01-29T17:53:17.6033333+00:00

I've followed this guide and created a Azure storage to retain logs: https://learn.microsoft.com/en-us/azure/ai-services/diagnostic-logging

Still not seeing any logs. Any help?
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-01-30T05:06:21.49+00:00
@ajo Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
I tried to enable the Diagnostics Settings using Log Analytics workspace and that worked fine for me. I am able to query the generated logs successfully. See below:

Please note that it takes a couple of minutes for the logs to be available in the log analytics workspace.

Questions:

Could you please confirm if the LA workspace is in the same region as that of Azure Doc Intelligence resource ?

Did you try querying it after sometime ?

Could you please confirm if the logs are not getting generated at all in log analytics and Storage ? OR does it work most of the time and fails to log intermittently ?

Awaiting your reply.
ajo 50 Reputation points

2024-01-31T18:35:07.8166667+00:00

It worked now. Just had to wait for the logs to appear. Thanks!

Accepted answer

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ajo 50 Reputation points

2024-01-29T17:53:17.6033333+00:00

I've followed this guide and created a Azure storage to retain logs: https://learn.microsoft.com/en-us/azure/ai-services/diagnostic-logging

Still not seeing any logs. Any help?
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-01-30T05:06:21.49+00:00

@ajo Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
I tried to enable the Diagnostics Settings using Log Analytics workspace and that worked fine for me. I am able to query the generated logs successfully. See below:

Please note that it takes a couple of minutes for the logs to be available in the log analytics workspace.

Questions:

Could you please confirm if the LA workspace is in the same region as that of Azure Doc Intelligence resource ?

Did you try querying it after sometime ?

Could you please confirm if the logs are not getting generated at all in log analytics and Storage ? OR does it work most of the time and fails to log intermittently ?

Awaiting your reply.
ajo 50 Reputation points

2024-01-31T18:35:07.8166667+00:00

It worked now. Just had to wait for the logs to appear. Thanks!

Answer 1

@ajo I'm glad to see that the issue is now resolved. Thanks for posting your solution so that others experiencing the same thing can easily reference this. Since the Microsoft Q&A community has a policy that the question author cannot accept their own answer, they can only accept answers by others, I'll repost your solution in case you'd like to Accept the answer.

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Issue: You are not able to see the diagnostic logs from Azure Document Intelligence.

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Resolution: The log ingesting takes sometime. Post waiting for sometime and querying again, you were able to see the logs.

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How to see logs from Azure Document Intelligence

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