Teams calendar not connecting to outlook

Question

Teams calendar not connecting to outlook

Answer 1

Hi @Vasumathi Srikanth If you're a Microsoft Teams administrator and your users aren't able to install the Teams Meeting add-in for Outlook, schedule Outlook meetings from Teams, or schedule Teams meetings from Outlook, try the following steps to troubleshoot and resolve the issue.

1.Check policies

Verify that the following policies are assigned to the affected users:

a. A Teams Upgrade policy which enables scheduling meetings in Teams. For more information, see Set your coexistence and upgrade settings.

b. A Teams Meeting policy that permits the Outlook add-in to be installed. For more information, see Meeting policy settings.

2.Use the Teams Add-in Missing in Outlook diagnostic

a. Select the Run Tests button to populate the diagnostic in the Microsoft 365 admin center.
b. In the Username or Email field under Run diagnostic, enter the email address of the user who is experiencing issues when they try to enable the Teams Outlook add-in. Then, select Run Tests.

c. The tests will return the best next steps to resolve any tenant or policy configuration issues and validate that the user is correctly configured to enable the Teams Outlook add-in.

3.Use Microsoft Support and Recovery Assistant

If the policies are assigned correctly, but you're still unable to install the add-in, or if you're not an administrator, download and run Microsoft Support and Recovery Assistant by selecting the button. The Assistant is the recommended solution to perform automated troubleshooting steps and make the required fixes.
4.The Enterprise version of the Assistant

If you're an administrator who has multiple users affected by the issues with the Teams Meeting add-in, you can use the Enterprise version of the Assistant. The Enterprise version of the Assistant is a command-line version that can be scripted to detect and fix most of the issues automatically without requiring user interaction. For details about using the Enterprise version of the Assistant to troubleshoot issues with the Teams Meeting add-in, see Enterprise version of Microsoft Support and Recovery Assistant.
5.Check the status of the add-in in Outlook

If you still don't see the Teams Meeting add-in, make sure it's enabled in Outlook.

a.In Outlook, select File > Options.

b.In the Outlook Options dialog box, select the Add-ins tab.

c.Check whether Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list.

d.If the add-in is not listed in the list of active applications, and you see the Teams Meeting Add-in listed in the Disabled Application Add-ins list, select Manage > COM Add-ins and then select Go…

e.Select the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.

f.Select OK on all the dialog boxes that are open and restart Outlook.

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