Unable to create workprofile in Oneplus Nord 2 phone

SOURAV THORAT 15 Reputation points
2024-01-30T07:01:56.45+00:00

After putting my credentials in intune company portal app and creating a workprofile, getting these error messages:

  1. "Unable to create a work profile - We were unable to set up your work profile. If the problem persists, contact your support person because your device might not support work profile creation."

OR

  1. "Can't set up profile - Couldn't set up your work profile. Contact your IT department or try again later."
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Other
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  1. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2024-01-30T07:30:40.2033333+00:00

    @SOURAV THORAT, Thanks for posting in Q&A. To create work profile, we need the device support Android Enterprise. But from the following link, I didn't find your device model in the support list. please double confirm on this:

    https://androidenterprisepartners.withgoogle.com/devices#!?search=oneplus%20nord

    Note: Non-Microsoft link, just for the reference.

    If the device is not supported with Android Enterprise, the only available enrollment method is Android device administrator.

    Hope the above information can help.


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