Remove the PIN from Android Work-Profile

Tom Wrigglesworth 125 Reputation points
2024-01-30T12:33:17.1233333+00:00

Hi all, We have pushed out Android work profiles for users but the feedback is they're prompted for the pin too much. Is there a way to stop the PIN prompt when they enable the work profile and not when they open every app everytime. Many thanks Tom

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,750 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,481 questions
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  1. Crystal-MSFT 44,411 Reputation points Microsoft Vendor
    2024-01-31T02:26:49.9366667+00:00

    @Tom Wrigglesworth, Thanks for posting in Q&A. From your description, I know we have set work profile PIN and it asks for PIN when open any app.

    Could you check if there's app protection policy applied to ask PIN for each app as well.? If we change the Required unlock frequency: to 24 hours will the result be different:

    https://learn.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work#work-profile-password

    Meanwhile, could you let us know if there's any difference between the affected devices and the not affected devices?

    If there's any update, feel free to let us know.


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