Where is the reported "toggle at upper right" to revert out of this atrocious, dysfunctional "New Outlook?"

Question

Among other terrible features, "New" Outlook doesn't allow dragging and dropping files or emails to and from the desktop or other folders. Instructions for this problem suggest there is a toggle at upper right to switch back to legacy outlook. Why can't I see this toggle? What can I do to fix this horrible problems with Outlook? When will MS deal with this?

Answer 1

Hi @wrain ,

If for some reason you don’t see a toggle in the new Outlook for Windows, try these troubleshooting steps:  

1. Make sure you try to launch classic Outlook for Windows from the Windows Start Menu, not the new Outlook for Windows. The new Outlook for Windows has a “New” tag on its app icon. For classic Outlook, select the icon without a “New” tag.
2. From the Windows Start Menu, type “Registry Editor” in the search box and select the Registry Editor app.
3. Navigate to the following path: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
4. Scroll to the bottom of the list to and double click on UseNewOutlook.
5. Enter 0 in the Value Data field.
6. Attempt to launch classic Outlook for Windows from the Windows Start Menu.

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