I've setup MFA Exclusion in Conditional Access Policy but it seems to be not working

Jeremiah Limpin 20 Reputation points

Hello, I've recently created a Conditional Access Policy in Azure that requires MFA to all users, with some exclusions. But the exclusions on users seems to be not working. When the excluded users tries to login, they still need to setup/confirm their MFA method. Below is the configuration settings for reference. User's image

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
18,685 questions
{count} votes

Accepted answer
  1. Harpreet Singh Matharoo 7,376 Reputation points Microsoft Employee

    Hello @Jeremiah Limpin ,

    Thank you for reaching out to Microsoft QnA platform. If the user is excluded from MFA Policy on Conditional access and still being prompted to setup MFA then would like to confirm that MFA registration can be enforced by multiple sources:

    Please check if user is part of any of these policies. Also once the user registration is complete they should not be prompted for MFA again by the conditional access policy you have created.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful