Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
337 questions
Azure Arc Agent error Invoke-WebRequest -URi "https://gbl.his.arc.azure.com/log"
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Chad Rodriguez
361
Reputation points
Trying to onboard a window server 2012 r2 into Azure Arc, works for almost all my servers except for a couple. Not ruling out potential issues with Security software nor FW rules. Just wanted to see if anyone else has experience with this error?
Native fw on server is all off, we use crowdstrike for av and zscaler for webfiltering.
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SwathiDhanwada-MSFT 17,881 Reputation points2024-02-14T03:57:12.0433333+00:00 @Chad Rodriguez It seems that you are using the private link to connect On-Prem machine to Azure Arc. Please ensure that the steps mentioned in this link has been followed:
- Check your on-premises DNS server(s) to verify it is either forwarding to Azure DNS or is configured with appropriate A records in your private link zone. These lookup commands should return private IP addresses in your Azure virtual network. If they resolve public IP addresses, double check your machine or server and network's DNS configuration.
nslookup gbl.his.arc.azure.comnslookup agentserviceapi.guestconfiguration.azure.com - If you are having trouble onboarding a machine or server, confirm that you've added the Azure Active Directory and Azure Resource Manager service tags to your local network firewall. The agent needs to communicate with these services over the internet until private endpoints are available for these services. If you are still facing this issue, I would request reaching out to Azure Support using this link - https://azure.microsoft.com/en-us/support Based on the nature of the issue, it will require 1:1 investigation and trace analysis, which cannot be done through an online forum. If you are facing issues reaching out to Azure Support, please let us know.
- Check your on-premises DNS server(s) to verify it is either forwarding to Azure DNS or is configured with appropriate A records in your private link zone. These lookup commands should return private IP addresses in your Azure virtual network. If they resolve public IP addresses, double check your machine or server and network's DNS configuration.
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SwathiDhanwada-MSFT 17,881 Reputation points
2024-02-15T14:20:35.8433333+00:00 @Chad Rodriguez Did you get chance to look into my previous comment ? Let me know if you have further questions.
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SwathiDhanwada-MSFT 17,881 Reputation points
2024-02-16T06:13:52.9766667+00:00 @Chad Rodriguez Hope the information provided is helpful. Kindly revert if you have further questions.
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