can't sign in to my M365 developer program sandbow tenant anymore

Brice.V 25 Reputation points
2024-02-18T08:47:18.7033333+00:00

Hi, I locked myself out and i can't sign in to my sandbox tenant anymore (due to a conditionnal access). What should i do ?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,771 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,325 questions
{count} votes

Accepted answer
  1. Timmy Malmgren 1,521 Reputation points
    2024-02-18T18:38:15.8666667+00:00

    Hello Brice!

    Unfraternally if you do not have any other account with permission to alter the conditional access that you can login to, there is nothing you personally can do. However you can contact Microsoft support and they might be able to assist :)

    https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

    A quick tip for the future also is to always set up a "break the glass" account to ensure you don't end up in this situation again.

    https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/security-emergency-access

    Last resort is just to create a new sandbox tenant if you are in a hurry and don't have much configured already in the one you got locked out of.

    Hope this is helpful Best Regards, Timmy Malmgren

    ---If the Answer is helpful, please click "Accept Answer" and upvote it as it helps others to find what they are looking for faster!


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.