The attempt to connect to the Azure Information Protection service failed

Ulrich Viefhaus 0 Reputation points
2024-02-22T09:40:35.2133333+00:00

Hi, I try to setup AIP. After installing the needed Module I run Connect-AipService without parameters, since I need 2FA for my account and as far as I understood, the interactive mode is needed for that. Connect-AipService : The attempt to connect to the Azure Information Protection service failed. Verify that the credentials you are using are correct and try again. If you have continued problems, see http://go.microsoft.com/fwlink/?LinkId=251909. I don't think, that there are firewall rules against the endpoints. We don't brake up the TLS chain for the endpoints. Powershell is Version 5. Can you help me please?

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
519 questions
Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
948 questions

2 answers

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  1. Ulrich Viefhaus 0 Reputation points
    2024-02-22T10:18:59.37+00:00

    It was a temporary network communication problem.

    0 comments
  2. Givary-MSFT 28,406 Reputation points Microsoft Employee
    2024-02-26T09:29:15.34+00:00

    @Ulrich Viefhaus I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue:

    try to setup AIP. After installing the needed Module I run Connect-AipService without parameters, since I need 2FA for my account and as far as I understood, the interactive mode is needed for that. Connect-AipService : The attempt to connect to the Azure Information Protection service failed. Verify that the credentials you are using are correct and try again. If you have continued problems, see http://go.microsoft.com/fwlink/?LinkId=251909. I don't think, that there are firewall rules against the endpoints. We don't brake up the TLS chain for the endpoints. Powershell is Version 5. Solution:

    Resolved by Ulrich Viefhaus due to temporary network communication problem at your end above mentioned has been resolved.

    If you have any other questions or are still running into more issues, please let me know.
    Thank you again for your time and patience throughout this issue.

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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