Purview workflow is not working

Rajaniesh Kaushikk 476 Reputation points MVP
2024-02-28T03:40:41.56+00:00

Hi,

I have setup the Microsoft purview and tried the workflow feature. But there are lots of issues with this feature:

  1. In the Data access request workflow creating it does not detect my own user name as approver despite I am the tenant admin and I have maximum rights. So I have to use asset.owner instead it could take my email ID. See the screenshot.
  2. Now When the request workflow is triggered and despite the fact I have approved the request sent by my colleague for a table in Azure SQL DB when my colleague tries to login to the Azure SQL DB with the Azure AD with MFA auth he is unable to login.

User's image

I found that this error in the log. This means Purview is unable to take the user id.

User's image

Any clue!!

Regards

Rajaniesh

Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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  1. Rajaniesh Kaushikk 476 Reputation points MVP
    2024-04-13T00:57:00.3566667+00:00

    After much back and forth we found the solution. I went ahead and updated the email ID in the Entra ID:

    User's image

    and purview started showing the email id. I am still not sure why and how it stopped working because I have not changed anything in this email id and I have been using this email since the last couple of years and nothing changed in it.

  2. PRADEEPCHEEKATLA-MSFT 77,426 Reputation points Microsoft Employee
    2024-04-15T05:11:39.09+00:00

    @Rajaniesh Kaushikk - I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .

    Ask: Purview workflow is not working.

    Solution: The issue is resolved.

    After much back and forth we found the solution. I went ahead and updated the email ID in the Entra ID:

    User's image

    and purview started showing the email id. I am still not sure why and how it stopped working because I have not changed anything in this email id and I have been using this email since the last couple of years and nothing changed in it.

    If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

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