Hi @WTurk ,
I'm sorry you're having such a problem. Because things are random, I can't reproduce them. After research, the reasons for this situation are very complicated, and there is currently no better way to solve it. You can contact Microsoft directly to solve the problem, or we recommend that you go to the Microsoft 365 admin center to report this issue.
If you have any better methods, please share them here.
Have a nice day!
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