how can i fix my custom domain name which i already used from a previous subscription which was deleted

elie sweidy 0 Reputation points
2024-03-14T15:11:00.3833333+00:00

i have paid and get a DNS name which I previously used in my subscription which was deleted. i opened a new subscription and try to add the custom domain name.

i am not able to do that , can you please help. i need to delete this custom domain name from all azure tenant since i am the owner of that DOMAIN NAME which i purchase from GO DADDY.

any help ?

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Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marcin Policht 8,415 Reputation points MVP
    2024-03-14T16:47:08.47+00:00

    Refer to https://learn.microsoft.com/en-us/answers/questions/1614401/cannot-add-custom-domain-microsoft-entra

    Find your domain registrar If you have received no response, you need create a ticket with Microsoft support team with the tenant ID by inform them stating as that you are an owner of the custom domain and unable to verify custom domain for organization because the domain is verified in another tenant.

    Once the ticket is created with support team you will have to work with our data protection team and validate your identity against your tenant for security purpose post that this team will help you on your issue.

    Hope this helps. Do let us know if you any further queries.

    Reference: https://learn.microsoft.com/en-us/entra/identity/users/domains-admin-takeover


    hth

    Marcin

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