I am unable to log in to my Azure Portal account, even though the password and MFA are correct.

André de Paula Galhardo 0 Reputation points
2024-03-15T00:24:43.58+00:00

Hello.

I have a trouble to login in Portal Azure since 3 hours ago, and I need stop one service.

How can have access again to my account?

My password and two-factor authentication are not working, even though they are correct.

Thanks for support,

André de Paula Galhardo

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  1. AshokPeddakotla-MSFT 27,391 Reputation points
    2024-03-15T02:24:44.6633333+00:00

    André de Paula Galhardo Greetings!

    I understand that you're unable to access the Azure Portal. There could be multiple reasons for the failure. I would suggest you, check this page Troubleshoot Azure subscription sign-in issues and browse through the article list or use the search box to find issues and solutions.

    Did you try Forgot my password? option during login?

    Also, see You can't sign in to Office 365, Azure, or Intune

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