FSLogix not compatible with New Teams on Server 2019

Andy S 26 Reputation points

Anyone with insight on Microsoft fixing the issue with New Teams on Server 2019 using FSLogix? "New Teams on Windows Server 2019 currently isn't compatible with FSLogix and fails to launch"


Info last updated 2/13/2024:


We have several Citrix customers on Server 2019 and with Classic Teams depreciating 6/30/2024, we need to start testing the New Teams version.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,088 questions
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
463 questions
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  1. LiweiTian-MSFT 13,760 Reputation points Microsoft Vendor

    Hi @Andy S

    We apologize for the inconvenience. According to the documentation, this issue is currently under investigation with high priority. Depending on the fix, this may come in the next feature release or as another hotfix.

    To fix this problem more quickly, you can send a feedback directly to Microsoft Feedback to add it in future updates.

    Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.

    Thanks for your understanding and support.

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  2. Martijn Kools 141 Reputation points

    The FSLogix page says this:

    Customers who are deploying or using new Teams, this version is only supported on the following operating systems:

    • Windows 10 enterprise and professional (multi-session or single-session)
    • Windows 11 enterprise and professional (multi-session or single-session)
    • Windows Server 2022

    So Server 2019 is unsupported for the new Teams. It might work but don't expect anything.

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