Error in outlook email sending

Question

We are getting following issue in our outlook.

Send test e-mail message: None of the authentication methods supported by this client are supported by your server.

we have checked SMTP, all ports are check and verified from mail server. but issue is same.

The incoming mails are ok only error received in outgoing.

if we check from webmail it works very well but when we check it from outlook it show this error.

Answer 1

Hi @Ali Zahid

For better research, please provide more details about this case:

What is your account type? A Microsoft 365 account?

Can't all emails outgoing?

What is your Outlook client version? Please make sure to update to the latest version.

According to this error message, typically indicates a mismatch between the authentication methods that your email client (Outlook) supports and what your email server requires.

Here are a few steps you can try to resolve this issue:

• Check the Authentication Settings: Ensure that your Outlook is set up to use the correct authentication method required by your SMTP server.
• Check for Email in Outbox: Sometimes, having an email stuck in the outbox can cause issues.
• Use Control Panel to Set Up Account: If the above steps don’t work, you can try setting up your email account through the ‘Control Panel’ > ‘Mail’ > ‘Email Accounts’.

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