New install of VMM fails to start

Carl94580345 31 Reputation points
2024-03-19T18:13:13.7066667+00:00

In a all new install of Virtual Machine Manager, Virtual Machine Manager fails to start. throws the below error

Faulting application name: vmmservice.exe, version: 10.22.1711.0, time stamp: 0x653a5264

Faulting module name: KERNELBASE.dll, version: 10.0.20348.2340, time stamp: 0xf746f0b2

Exception code: 0xe0434352

Fault offset: 0x000000000003f19c

Faulting process id: 0x2bc

Faulting application start time: 0x01da7a27bca91d02

Faulting application path: D:\Virtual Machine Manager\Bin\vmmservice.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: fc9758a5-2e84-4324-89db-9d1a0c3beaaa

Faulting package full name:

Faulting package-relative application ID:

we are running on Windows 2022 with SQL 2019, using VMM 2022; all on the same server.

System Center Virtual Machine Manager
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  1. XinGuo-MSFT 14,161 Reputation points
    2024-03-20T09:02:33.0933333+00:00

    Hi,

    When encountering issues with a new installation of System Center Virtual Machine Manager failing to start, it’s essential to troubleshoot the underlying cause. Let’s explore some steps to address this issue:

    -Check Permissions:

    Ensure that the service account used for VMM has appropriate permissions.

    Verify that the SQL Server service account has access to Active Directory Domain Services (AD DS).

    -SQL Server Permissions:

    Permissions are required both on the local server (where VMM is installed) and on the SQL Server.

    On the SQL Server, add the service account as a database owner (DBO) for the VMM database.

    -Install Cumulative Updates:

    Check if your SQL Server version requires any cumulative updates.

    Install the necessary cumulative updates on your SQL Server.

    -Matching Versions:

    Ensure that the VMM console version matches the System Center version of the VMM server.

    For example, if connecting to a VMM server running System Center 2022, use the VMM console version 2022.

    You can refer to the official Microsoft documentation on installing VMM and installing the VMM console