@Toms Ng - I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .
Ask: Fail to create azure synapse link for dataverse in Power Apps
Solution: The synapse link for dataverse has been created.
Here is the Service Request #: 2403280060000490
After we changed the condition of tkpng@hku.hk to 'Add', waited for a while and tried again, the synapse link for dataverse has been created successfully.
If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.
If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.
Please don’t forget to Accept Answer
and Yes
for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.