The video of module1 AI Fundamentals is not running,what should I do?

Question

I started Azure AI Fundamentals course challenge it's first module's video is not playing saying "Sorry,this video can't be played",how can I get the video?

Answer 1

Hi,

Below is a link to download the video. Are you able to view it if you click on it?

https://eus-streaming-video-rt-microsoft-com.akamaized.net/78ea2ac8-4edf-4ba1-a0e3-63daa6fdb06a/81684a6f-0783-442a-86dd-c99a1820_6750.mp4

Please click Accept Answer if the above was helpful.

Thanks.

-TP

Answer 2

Hi Mala Meher,

Thank you for reaching out to Microsoft Q&A forum.

We've verified from our end, and we're able to successfully play the video. For your reference, please see the screenshot provided.

Here's the direct link: https://learn.microsoft.com/en-us/training/modules/get-started-ai-fundamentals/1-introduction

Here are some troubleshooting steps:

1.Ensure that you are using a modern browser such as Edge or Chrome. Update your browser to the latest version if necessary.

2.Check if any browser addons/extensions are interfering with video playback. Try playing the video in a private incognito window without addons enabled to see if it works.

3.Verify if there are any firewall restrictions that might be blocking the video content. You may need to adjust your firewall settings to allow access to the course content.

4.Clear your browser's cache and cookies using the Ctrl + F5 shortcut or through the browser settings. This can resolve issues related to cached data interfering with video playback.

5.If you're using a VPN, try disabling it temporarily to see if it's causing any issues with video playback.

6.If your internet connection is slow, the video may not load in time. Wait for some time to see if the video eventually loads or consider using a faster internet connection.

If the issue persists, please let us know, and we'll gladly provide additional assistance.

If the solution provided has resolved the problem, please consider acknowledging it by clicking the "Accept answer" button to improve the visibility of this question for other members of the Microsoft Q&A community.

Thank you.