Lost account due to hacker, what do I do?

watch face 0 Reputation points

I am scared, annoyed and frustrated that I cannot get my account back, I am writing this on my alternative account in hope for that I can get back what belongs to me, I have sent several account recovery reports in and still I get an reply back saying I need to do another recovery report every single time, what else is there to do if both my email and phone number has been removed...?

I have several emails to prove that I am the rightful owner but where and how can I send them in order to recover my account?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,518 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,853 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. ChristyZhang-MSFT 20,616 Reputation points Microsoft Vendor

    Hi @watch face ,

    Welcome to our forum!

    Are you using Outlook.com account?

    If so, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Based on my research, i found this article to unblock your account: Unblock my Outlook.com account.

    If it doesn't help, it's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice. Thanks for your understanding and support!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.