Intune Sync not Happening

karthik palani 1,016 Reputation points
2024-03-29T15:12:33.4533333+00:00

Hi Team,

Need some support on Auto enrollment issues we are facing. Looks like Hybrid registration is ok, and on the Intune portal the device says "Not evaluated"

When tried Sync in local device, it failed with 404 error. Seems network issue and seems all four URLs are fine on the device. No block in the firewall. Tried dsregcmd /leave and join, multiple times.

Intune.PNG

Is there any logs i can check what is blocking.

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 42,961 Reputation points Microsoft Vendor
    2024-04-01T01:35:48.6966667+00:00

    @karthik palani, Thanks for posting in Q&A. From the log you provided, it mentioned the redirection to manage.microsoft.com, In fact, for some tasks, Intune requires unauthenticated proxy server access to manage.microsoft.com, And SSL traffic inspection is not supported for 'manage.microsoft.com', Please check if it meets in our environment.

    Meanwhile, please ensure all IP addresses and port settings in the following link are all accessible.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/intune-endpoints?tabs=north-america#access-for-managed-devices

    Hope the above information can help.


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