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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 38%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Hi there, I'm learning AI and in the very first module the attached video is unable to play. I need your assistance kindly help me or inform me regarding alternate solution.
Hi,
Below is direct link that you can use to download/watch the video:
Please click Accept Answer if the above was helpful.
Thanks.
-TP
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 3%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Thank you for reaching out to Microsoft Q&A forum.
We've verified from our end, and we're able to successfully play the video. For your reference, please see the screenshot provided.
Here's the direct link: https://learn.microsoft.com/en-us/training/modules/get-started-ai-fundamentals/1-introduction
Here are some troubleshooting steps:
1.Ensure that you are using a modern browser such as Edge or Chrome. Update your browser to the latest version if necessary.
2.Check if any browser addons/extensions are interfering with video playback. Try playing the video in a private incognito window without addons enabled to see if it works.
3.Verify if there are any firewall restrictions that might be blocking the video content. You may need to adjust your firewall settings to allow access to the course content.
4.Clear your browser's cache and cookies using the Ctrl + F5 shortcut or through the browser settings. This can resolve issues related to cached data interfering with video playback.
5.If you're using a VPN, try disabling it temporarily to see if it's causing any issues with video playback.
6.If your internet connection is slow, the video may not load in time. Wait for some time to see if the video eventually loads or consider using a faster internet connection.
If the issue persists, please let us know, and we'll gladly provide additional assistance.
If the solution provided has resolved the problem, please consider acknowledging it by clicking the "Upvote" button to improve the visibility of this question for other members of the Microsoft Q&A community.
Thank you.
@Muhammad Matloob Ahmed Where you able to view the video using the link I gave you? Please click Accept Answer to close up this thread or add a comment if you still need assistance.
Thank you.
Thanks for your cooperation
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
We're delighted to hear that your issue has been resolved provided by @TP. If you encounter any further challenges, please don't hesitate to get in touch with us, and we'll be more than happy to provide additional assistance.
Thank you.
@Muhammad Matloob Ahmed Please click Accept Answer to close up this thread. It appears you already clicked this, however, for some reason it didn't take.
Thank you.