Getting errorcode 2011 on performing GET operation from the trained model.

Sharad Chaurasia 1

I am using Form Recognizer API. I performed post-operation to train the model. It has given me 201 response-code with the posted URL that includes the generated modelid.
But when I am performing GET request in that URL I am getting the below error.

{
"modelInfo": {
"modelId": "cf9f6d4b-e0a0-4a5d-86d6-613e7c294a1b",
"status": "invalid",
"createdDateTime": "2020-11-16T09:19:33Z",
"lastUpdatedDateTime": "2020-11-16T09:19:33Z"
},
"trainResult": {
"trainingDocuments": [],
"errors": [
{
"code": "2011",
"message": "Could not access Azure blob storage account."
}
]
}
}

Sharad Chaurasia 1 Reputation point

2020-11-16T09:43:27.78+00:00

Dear team, kindly assist on the issue

2 answers

romungi-MSFT 43,701 Reputation points Microsoft Employee

2020-11-16T13:45:27.453+00:00

@Sharad Chaurasia The train request was submitted successfully but the train operation failed because your storage account is not configured correctly. Once you submit a train operation a model id is generated but this model is not trained successfully due to the error reason. Please check the storage settings and re-run the train operation and verify if the train request created a model successfully.
Please sign in to rate this answer.
Michael WANG 1 Reputation point

2020-11-24T00:18:34.293+00:00

Hi @romungi-MSFT and @Sharad Chaurasia ,
I had the same issue and how should I check my storage account? I created a container for this and on the pane of right hand side, there is some thing like "Container properties", "Access Policy", "Change Access level", etc. as attached, any comment on these settings?

romungi-MSFT 43,701 Reputation points Microsoft Employee

2020-11-24T05:51:46.217+00:00

@Michael WANG I feel the best way to check the access level or create a SAS on a storage account blob container is to use the storage explorer view from Azure portal for your storage account. Select the required block container and right click on it to open the SAS pane and grant the required permissions on the blob container. Here is the view of my container which was used by my form recognizer labeling tool.

Michael WANG 1 Reputation point

2020-11-24T06:08:12.003+00:00

@romungi-MSFT Thank you and will check and @Sharad Chaurasia I found this one might also help. https://stackoverflow.com/questions/60090693/form-recognizer-invalid-model-status and my issue changed to error code 2014.

romungi-MSFT 43,701 Reputation points Microsoft Employee

2020-11-27T14:12:58.08+00:00

@Michael WANG Are you able to proceed further on this and train your model successfully?

Michael WANG 1 Reputation point

2020-11-28T00:00:53.403+00:00

@romungi-MSFT and @Sharad Chaurasia I completed training the model by correcting the prefix which should be null since we put all files within the container, not a folder in the container. Hopefully it will help.

romungi-MSFT 43,701 Reputation points Microsoft Employee

2020-11-30T05:38:45.86+00:00

@Michael WANG Thanks. Please do let us know if you are able to complete it successfully.

Michael WANG 1 Reputation point

2020-11-30T05:46:03.563+00:00

@romungi-MSFT We did successfully build the model.
Sign in to comment
Ohina 1 Reputation point

2022-03-15T07:53:34.213+00:00

You may need to grant Azure Cognitive Service (Azure Form Recognizer) a role that allows it to enable managed identity and access to storage.

https://learn.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/managed-identities
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Share via

Getting errorcode 2011 on performing GET operation from the trained model.

2 answers