Access to MS Learn Sandbox revoked?

Question

Hi Team,

Access to MS Learn Sandbox has been removed on my MS Learn.

I tried to appeal it but haven't had any response.Screenshot 2024-04-10 133527.png

How do I get it back?

Many thanks,

Jacob

Answer 1

Hi Jacob,

It can take some time for these types of requests to go through.

If you want to seek more action I'd recommend opening a ticket with Azure Support:

https://azure.microsoft.com/en-ca/support/create-ticket

If this is helpful please accept answer.

Answer 2

Hi Jacob Smith,

Thank you for contacting us through the Microsoft Q&A forum.

We sincerely apologize for any inconvenience you experienced in accessing the sandbox.

To address the reported issue, kindly follow the troubleshooting steps as outlined below:

Step 1: Sign-out from all the tabs in the current browser and clear the cache files and try login again with your learn id credentials.

Step 2: Sign-out from current browser login and try to login from an incognito window/in-private window.

Step 3: Switch to a different browser and try login again.

Step 4: Login with a new personal email account into the learn path in a completely new browser and check.

Step 5: If attempting to create a resource in a subscription lacking necessary permissions, we recommend signing up for an Azure free account through the provided link https://azure.microsoft.com/en-us/free and creating a sandbox environment.

Refer to this link for guidance on running Microsoft Learn training exercises in your own subscription.

Additionally, kindly find the below link for your reference:

https://learn.microsoft.com/en-us/training/support/faq?pivots=sandbox

If you find this information beneficial, we kindly request that you acknowledge it by clicking the "Upvote" and "Accept Answer" buttons on the post.

Thank you.