Microsoft teams crashes after 15 minute

Question

Faulting application name: ms-teams.exe, version: 24060.2623.2790.8046, time stamp: 0x6609049f Faulting module name: BambuSource.dll_unloaded, version: 0.0.0.0, time stamp: 0x65c1c501 Exception code: 0xc0000005 Fault offset: 0x00000000000a6156 Faulting process id: 0x2850 Faulting application start time: 0x01da8b40f3fbe444 Faulting application path: C:\Program Files\WindowsApps\MSTeams_24060.2623.2790.8046_x64__8wekyb3d8bbwe\ms-teams.exe Faulting module path: BambuSource.dll Report Id: adb04caf-93ff-4bc8-b70b-5d87d6b13ea2 Faulting package full name: MSTeams_24060.2623.2790.8046_x64__8wekyb3d8bbwe Faulting package-relative application ID: MSTeams

Answer 1

Hi @Shingne, Kailas

Does this issue persist all the time?

Do you have any operations before this issue occurred?

In this case,we recommend you try to clear Teams client cache file to see if it can be fixed:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-the-cache-in-teams-for-windows

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