The subscription is not allowed to create or update the serverfarm

Question

I can't create any app service plan in regions like US West, South Africa etc. I've been trying for the 2 days to redeploy, change regions, and other ways, but nothing's working. Here are the detailed error messages:

{
    "status": "Failed",
    "error": {
        "code": "Forbidden",
        "message": "The subscription '2a16abec-9b36-42b3-a794-38c17de1ff58' is not allowed to create or update the serverfarm.",
        "details": [
            {
                "message": "The subscription '2a16abec-9b36-42b3-a794-38c17de1ff58' is not allowed to create or update the serverfarm."
            },
            {
                "code": "Forbidden"
            },
            {}
        ]
    }
}

I have noticed that this issue has recurred over the past two months. It has been mentioned in #1654541 and #1527674. Of these solutions I have tried as many as I can, and unfortunately none of them have worked. I hope the Azure team will avoid this issue completely. It's hard to analyze the nature of the cause due to unclear error reporting tips.

Thank you in advance for your assistance.

Answer 1

@rhett music Glad to know issue is resolved and I appreciate your effort in sharing the solution. Your contribution will undoubtedly assist others facing similar challenges.

As the [Microsoft Q&A community follows a policy where the question author cannot accept their own answer] {https://learn.microsoft.com/en-us/answers/support/accept-answer}, I've reposted your solution. 

If you feel that my engagement helped kindly accept as "Yes", so that you can help others in the community looking for remediation for similar issues.

Scenario : App service deployment or scaling 

Issue: Error " The subscription '<id>' is not allowed to create or update the serverfarm."

Workaround: 

Retry to provision the App Service after a few hours (similar thread #1535067 user was able to fix the problem). If your requirement fits, try deploying in a different region.

If you continue to receive this error, please raise a a support ticket for a closer investigation.

Answer 2

Final Solution Update:

I wanted to share an update on the resolution of the issue I encountered on Azure. Initially, I sought help through a post on Microsoft Learn. Subsequently, I found the option to submit a support ticket directly within the Azure portal and did so. After communication with the support team, my issue has been successfully resolved within the ticketing system.

If you are facing a similar issue, I recommend submitting a support ticket directly through the Azure portal and patiently waiting for a resolution. This approach ensures that your concern is promptly attended to and addressed by the professional team.