9,759 questions
Hey Lizzie,
This has been resolved in the past and is likely an Intune issue, where you'll have to reach out to your IT department to resolve. here's the details.
ERROR CODE 80192EE7. Your account was not setup in device because device management could not be enabled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lizzie Seedhouse
0
Reputation points
I'm attempting to add a Microsoft 365 (Office) "work or school account" to my Windows laptop. I'm encountering error code 80192EE7 whether I try to connect the account, or sign into Outlook or Teams with the same credentials. How can I troubleshoot and resolve this issue?
The more basic and clear instructions the better please, I'm a novice!
TYIA
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
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Andrew Geddes 746 Reputation points2024-04-16T17:11:10.7533333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff2024-04-17T03:30:32.2233333+00:00 Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
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