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We are exploring the idea of migration from SendGrid/Twilio to Azure Communications Services for the email and SMS needs of our application. We use email primarily for application event notifications, password reset notifications etc. One thing that would be rather important to us would be the ability to pass and log metadata such as what type of notification it was and a few data points about what application resource the notification was a part of.
Reading the documentation, I didn't see any capability for doing this. So, I wanted to ask if I missed something and if not, would there be support for this in the future.
@Frank Schafer Thanks for the question. We are checking internally with the engineering team to get more insights on your question and will get back to you when we hear back from them.
Best,
Grace
Hi @Frank Schafer checking to see if the below response help answer your question. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Thanks!
Hello @Frank Schafer I heard back from the ACS engineering team and they confirmed metadata collection is currently not support. There are plans to support it in the future but there is no shareable ETA on when it will be available.
Thanks,
Grace
Thank you for researching this Grace. I'll check back to see if this becomes supported in the future. It's important to our application and support team to be able to tie notifications emails to a resource in our system.