ERROR CODE :80192EE7. Your account was not setup in device because device management could not be enabled.

Question

Hi there

I am getting this error while connecting my school/home pc to my work account:
"Something went wront
Your account was not setup in device because device management could not be enabled. ERROR CODE :80192EE7"

Any idea? Although my work admin ENABLED my device

Answer 1

Hi @Sebahattin Kucuk ,

The error code 80192EE7 indicates that your account couldn’t be set up on the device due to an issue with device management. You can try below steps:

Check Windows Information Protection (WIP) Settings:

• Go to portal.azure.com.
• Navigate to Microsoft Entra ID > Mobility (MDM and WIP) > Microsoft Intune.
• Set the “Windows Information Protection (WIP) user scope” to "None".

Verify DNS Resolution:

• Ensure that the DNS service running on the machine is functioning correctly.
• Check if you can resolve the enrollment.manage.microsoft.com site.

Alternative Solution:

• Go to Entra (AzureAD) > Users > Authentication Methods.
• Establish new authentication methods there.

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Answer 2

From "Microsoft Entra ID > Mobility (MDM and WIP) > Microsoft Intune." I got this URL:
https://enrollment.manage.microsoft.com/enrollmentserver/discovery.svc which is inserted here:

and I was able to add my work/school account afterwards without getting the error :-)