Entra Hybrid join devices not able to access SMB network drives after enrolling in intune why

Mohsin Imran 0 Reputation points
2024-04-26T07:26:25.4333333+00:00

Recentlly enrolled windows 10/11 devices in intune as entra hybrid join are unable to access the SMB network by VPN drive with the error as below
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after hybrid join no device is able to access drives even there is no such policies applies to block any thing

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 43,311 Reputation points Microsoft Vendor
    2024-04-29T02:34:43.4466667+00:00

    @Mohsin Imran, Thanks for posting in Q&A. From your description, it seems the device is unable to access SMB network drives after enrolling into Intune.

    To clarify the issue, please test the following:

    1.Pleasr choose one Microsoft Entra Hybrid device which is not enrolled into Intune to see if the SMB network drive can be accessed.

    2.I notice you access the share via VPN is failed. If the device is in on premise network and correct directly, can it be accessed?

    3.For the SMB network drive, if you manually access the SMB share, what error we get.

    4.if we manually access the share via FQDN or IP address, will the result be different. Can the ip address of the SMB share server be pinged successfully.

    Please check the above information and if there's any update, feel free to let us know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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