Teams profile not updated in a timely manner

Stephen 100 Reputation points
2024-04-28T14:46:16.45+00:00

I updated my user's personal information in the M365 admini center, but a few hours later, the personal information in Teams still hasn't been updated.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,198 questions
0 comments No comments
{count} votes

Accepted answer
  1. LiweiTian-MSFT 14,940 Reputation points Microsoft Vendor
    2024-04-29T02:54:49.3933333+00:00

    Hi @Stephen

    After user attributes are updated in Microsoft Teams, users continue to see the old information in the Teams client. User attributes include information such as display name, telephone number, manager, and profile photo.

    To clear the cache and receive updated information, sign out of Teams, and then sign back in. Or, manually clear Teams cache.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


    0 comments No comments

0 additional answers

Sort by: Most helpful