Chrome Asking for MS Authentication (MFA) Every Time It Is Launched

Dieter Tontsch (GMail) 877 Reputation points
2024-05-01T09:46:50.96+00:00

Hello,

one of our employees got a problem with MS authentication (in this case it is MFA too) and the Chrome browser. Every time she launches Chrome, our SharePoint is her start page, she instantly gets prompted to login. She can login, no problem, but if 5 minutes later, after she has closed chrome and opens it again, the same thing.

It only happens with Chrome, Edge or Firefox for instance, do behave normally. Any idea what it can be? We already have cleard cache, cookies etc... no difference.

Someone in this post points to a problem with Chrome not beeing the default browser? I don't know yet what her def. browser is, I might check on that.

https://learn.microsoft.com/en-us/answers/questions/1336482/chrome-keeps-asking-for-mfa-when-opening-sharepoin

kind regards,

Dieter

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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