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sign up issue on azure portal

student 0 Reputation points
2024-05-05T09:19:12.13+00:00

I created a azure account, with free trail subscription ,and I did authorised with visa credit card but in the last step we got message you are not access for free trail,you are not eligible like this message appeared on screen. Please help me why this happens.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Abrar Adil S 216 Reputation points
    2024-05-06T05:50:34.5366667+00:00

    Hello,To ensure eligibility for the free trial subscription, I would advise you, signing up with a different user account and utilizing a new credit card. This ensures that each free trial is allocated per unique card.

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    Abrar Adil

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  2. Monalla-MSFT 12,846 Reputation points
    2024-05-30T18:30:48.8366667+00:00

    @student - Welcome to Microsoft Q&A and thanks for reaching out to us.

    I'm sorry to hear that you're having trouble accessing the Azure free trial. There are several reasons why you might not be eligible for the free trial such as:

    1. Microsoft limits the number of free trial subscriptions that you can create per account. If you've already created the maximum number of free trial subscriptions, you won't be able to create another one.
    2. The Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you have had any other type of Azure subscription, you can't activate a free trial.
    3. The Azure free trial is not available in all regions. Make sure that you're in a region where free trial is available.
    4. Ensure that the information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct. Also, make sure that the credit card information that you provided is correct and matches your bank records.

    If none of the above helps, please contact Microsoft support for assistance.

    Hope this helps. and please feel free to reach out if you have any further questions.

    Please don't forget to "Accept as Answer" and click "Yes" if the above response is helpful, so it can be beneficial to the community.

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