Endpoint security | Antivirus | Summary showing incorrect data.

Eduards 791

Hi,

When i go to Intune -> Endpoint security -> Antivirus | Summary. I have this picture

User's image

I have onboarded into MDE 3 devices in test environment, but still from summary i don't have any information. Is there any additional telemetry, diagnostic settings to be turned on?

What could be the cause? If i check for reports everything is correct but summary is empty. We also experience same in other customer tenants in different scenarios, Intune managed, co-managed..

Rahul Jindal [MVP] 10,361 Reputation points MVP

2024-05-08T20:51:39.64+00:00

What is the status in Defender? Also, is MDE connector healthy in Intune?
kguntaka 3,650 Reputation points Microsoft Vendor

2024-05-09T01:06:57.15+00:00

Hi Eduards,

Thank you for reaching out to us on Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link where you are encountering this error?

Thank you.
Eduards 791 Reputation points

2024-05-09T05:34:38.2166667+00:00

Hi Rahul, yes MDE connector is healthy and up to date:

From Defender portal device is up and running and is communicating with defender without prbolems.

As i mentioned this situation is for some customers not for all, but for some we are experiencing such issue, however configuration was the same for all of them..
Eduards 791 Reputation points

2024-05-09T05:35:08.9866667+00:00

Hi @kguntaka - tagged learning path by mistake. :)

Accepted answer

Xenia-MSFT 3,065 Reputation points Microsoft Vendor

2024-05-09T01:49:06.48+00:00

@Eduards Thanks for posting in our Q&A.

For this issue, please check if the connection status under Tenant admin > Connectors and tokens > Microsoft Defender for Endpoint is enabled in intune portal.

If there is anything update, feel free to let us know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Eduards 791 Reputation points

2024-05-09T05:30:46.8233333+00:00

Hi @Xenia-MSFT ,

Yes, everything is working as expected and integration between MDE and Intune are in place:

Eduards 791 Reputation points

2024-05-09T07:25:22.4466667+00:00

Ok nevermind. I found what was the issue.

Xenia-MSFT 3,065 Reputation points Microsoft Vendor

2024-05-09T07:41:16.54+00:00

@Eduards I'm glad to hear that you have found the issue. If possible, please share it. It will help someone else who has the similar issue easily find a direction.

Thanks for your kindness in advance.
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