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AWS tracking does not work with MSO for outlook

nuriaForma 0 Reputation points
2024-05-09T06:56:49.1733333+00:00

I have a rounded button, to make it work in Outlook I have added VML but AWS tracking does not work.

If I put the link inside "<center></center>" the tracking works, but the button partin in VML is not clickable (also, if the email is forwarded, the link is lost.=.

If I put the link around the VML, the tracking does not work.

Do you know how I can solve it while respecting the code for Outlook?

This is the code:

<tr>
  <td align="center" class="cta_center" height="50">
    <!--[if mso]>
    <a href="#"> 
      <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:60px;v-text-anchor:middle;width:250px;" arcsize="50%" strokecolor="#0000ff" fillcolor="#0000ff">
        <w:anchorlock/>
        <center style="color:#ffffff;font-family: Arial, Helvetica, sans-serif;font-size:16px;font-weight:normal;">Botón</center>
      </v:roundrect>
    </a>
    <![endif]-->
  
    <!--[if !mso]><!-->
    <a href="#" target="_blank" style="background-color:#0000ff;border:1px solid #0000ff;border-radius:50px;color:#ffffff;display:inline-block;font-family: Arial, Helvetica, sans-serif; font-size:16px;font-weight:normal;line-height:18px;text-align:center;text-decoration:none;width:250px; -webkit-text-size-adjust:none;mso-hide:all; padding: 14px 28px;">Botón</a>
    <!--<![endif]-->
  </td>
</tr>
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 21,181 Reputation points Microsoft Vendor
    2024-05-10T01:54:27.77+00:00

    Hi @nuriaForma ,

    Welcome to our forum!

    Do you mean this AWS?

    If so, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and we know little about AWS, it's suggested that you could contact the support of AWS for more professional suggestions.

    (The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.)

    Thanks for your understanding and support!

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