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Is there any permament solution for this, i have already tried Services solution mentioned in- https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-management/cannot-sync-windows-10-devices
How was the device enrolled in Intune? Anything in the Device management event viewer logs?
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@Ravi Sharma, How's everything going? I am writing to see fi the issue is resolved and if there's any update, feel free to let us know.
I have your answer, but that blog post, which is a draft now and mentions the fix, is not one I am "allowed" to post yet (The 0x80072F9A We Start From).
The error you got belongs to this error message: ERROR_WINHTTP_CLIENT_CERT_NO_ACCESS_PRIVATE_KEY
Which is indeed a weird one ....
Please reach out to me on Teams so we can discuss this issue. How many devices are impacted?
@Ravi Sharma, Thanks for posting in Q&A. This error 0x80072f9a means that this device has some problem with the client certificate which it uses to communicate with Intune services.
After researching, I find a suggestion in this link may help.
Please try and if there's any update, feel free to let us know.
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Yep... thats the blog that would deal with the missing private key...this message seems to refer to private key not accessible .... which is a bit different it seems.. it can find it but cant access it
@Rudy Ooms For the error code "0x80072f9a", after do error lookup in cmtrace. I find it seems to be "The client certificate credentials were not recognized."