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Creation of Azure Active Directory B2C tenant failed to create without any explicit message

Wito De Greef 15 Reputation points
2024-05-13T08:13:06.72+00:00

A few weeks ago I created an organization and added users and a domain name. Today I want to create an Azure Active Directory B2C tenant, however it failed to create it. The validation was correct but the creation of the tenant failed without any specific reason. Looking at the activity log, I discovered a more specific reason being that I do not have the correct permissions. However, I'm the owner of the subscription in Azure RBAC as well as Global Admin in Azure AD.

Anyone an idea what might be going wrong?

Microsoft Entra
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Shweta Mathur 28,191 Reputation points Microsoft Employee
    2024-05-14T05:43:33.7033333+00:00

    Hi @Wito De Greef /Davit Shakaryan

    Thanks for reaching out.

    There are some set of customers using Azure AD B2C and Entra External Id experiencing intermittent failures during tenant creation, update and deletion operation using Azure Admin portal or tenant management APIs. User authentications using Azure AD B2C application or Entra external Id Applications are not impacted. 

    Please use the links below to view the latest information about the issue in Azure Service Health and be sure to create a Service Health alert to be automatically notified should an Azure event affect you.

    Our team is working on this to fix this issue.

    Hope this will help.

    Thanks,

    Shweta

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