Planner - Lack of Functionalities In Premium Planner

Aoge 20 Reputation points
2024-05-13T08:50:31.0033333+00:00

I am currently playing around with planner to get a better understanding of it. For the Basic Planner plans I created, I can find all the options such as making recurring task or copying tasks. However, with the same account, in Premium Planner plans I created, I could not find any of those mentioned functionalities. Is this a system error? Or is this how it supposed to be? If its the latter, it does not make sense: how come I get less functionalities in the premium than the basics option? Please help. Pictures Attached for better understanding.

Here is the options on the task in Basic Plan:

User's image

User's image

 

Heres the options on the tasks in Premium Plan:

User's image

User's image

Microsoft Teams | Microsoft Teams for business | Other
{count} votes

3 answers

Sort by: Most helpful
  1. SHM 5 Reputation points
    2025-03-20T19:36:34.75+00:00

    I'm in the same boat how come you can create a recurring task in basic but not in premium?

    1 person found this answer helpful.
    0 comments No comments

  2. Wassim Soliman 5 Reputation points
    2025-08-02T03:43:06.37+00:00

    I am in the same boat! Task notes disappeared. I was advised that they are under Conversation but they aren't.

    External guests who used to access the planner can no longer do.

    Is there a way to revert back to old/Basic planner?

    1 person found this answer helpful.
    0 comments No comments

  3. Anonymous
    2024-05-14T02:30:22.3233333+00:00

    Hi @Aoge

    Microsoft Teams Premium Planner should have the same features as the basic version, including copying and moving tasks.

    1). Please make sure your Planner app is the latest version. Maybe older versions of the app are missing some features or have bugs.

    2). Please try clearing the cache of the Teams app or try logging into Teams on a different device or browser to see if the problem persists.

    If you want to know which features are supported by both Basic and Premium plans, and some features are only available on specific plans, please refer to this reference.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.