Planner - Lack of Functionalities In Premium Planner

Aoge 0 Reputation points
2024-05-13T08:50:31.0033333+00:00

I am currently playing around with planner to get a better understanding of it. For the Basic Planner plans I created, I can find all the options such as making recurring task or copying tasks. However, with the same account, in Premium Planner plans I created, I could not find any of those mentioned functionalities. Is this a system error? Or is this how it supposed to be? If its the latter, it does not make sense: how come I get less functionalities in the premium than the basics option? Please help. Pictures Attached for better understanding.

Here is the options on the task in Basic Plan:

User's image

User's image

 

Heres the options on the tasks in Premium Plan:

User's image

User's image

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,443 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Robin Sheng-MSFT 4,330 Reputation points Microsoft Vendor
    2024-05-14T02:30:22.3233333+00:00

    Hi @Aoge

    Microsoft Teams Premium Planner should have the same features as the basic version, including copying and moving tasks.

    1). Please make sure your Planner app is the latest version. Maybe older versions of the app are missing some features or have bugs.

    2). Please try clearing the cache of the Teams app or try logging into Teams on a different device or browser to see if the problem persists.

    If you want to know which features are supported by both Basic and Premium plans, and some features are only available on specific plans, please refer to this reference.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.