How to renew my AZ-104: Microsoft Azure Administrator

Naveed Shaik 20 Reputation points

Hi All,

I have take my AZ-104: Microsoft Azure Administrator certification on Nov 2022 and the certificate got expired Nov 2023. The time has passed to renew it.

  • Is there any way to renew it or do I need to retake the exam again?
  • When I try to reschedule the exam, I'm getting an error " There was an issue scheduling your exam. Please try again later, or if the problem persists, contact support". How can fix this ?Screenshot of error attached for reference. Please advice

I cannot find any support number nor any contact number for support on the google.


Naveed Shaik

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Accepted answer
  1. Marcin Policht 13,865 Reputation points MVP

    As per

    Can I renew my certification by passing a beta exam or by retaking an exam before my certification expires?

    No. You must pass the renewal assessment for your certification on Microsoft Learn before your certification expires; no alternative paths are available to renew your certification. There are no exceptions to this policy.

    Regarding the scheduling, contact directly the exam provider - the relevant info is available at

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.



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