Unable to switch on Microsoft Teams in Microsoft 365 Admin Center

Johan Kotzé 5 Reputation points
2024-05-17T11:47:01.91+00:00

Unable to switch on Microsoft Teams in Microsoft 365 Admin Center. When in MS 365 admin center > Org settings > MS teams > Gives me the following message: We couldn't display MS teams. (Close and reopen this setting to try again). The reason why I want to check if MS teams is enabled is because when I want to login to teams I get a message that says I need to ask my admin to enable MS teams for our company. I am the admin, I have checked that the MS teams premium introductory pricing box is selected next to my name.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JiSheng-MSFT 855 Reputation points Microsoft Vendor
    2024-05-20T05:26:15.1+00:00

    Hi @Johan Kotzé

    Thanks for your detailed case description. we completely understand the situation and your feelings. we do want to help you out as soon as possible. However, according to our tests, we encountered the same problem.

    It is recommended that you submit a problem report in the admin center for feedback:

    User's image

    For issues you are experiencing when logging into Teams, we recommend that you check if the user is assigned a Teams license here:

    User's imageUser's image


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