Authentication issue-while try to access portal

Question

Authentication issue-while try to access portal

Chanchal Verma 0

{
  "sessionId": "7cf56c65c0b74add9f8759e89390bc2b",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 07a6388e-d6e8-478e-9977-544c5d9b4e00 Correlation ID: b419d68b-d8f7-48b4-96ba-08e4bdb5e313 Timestamp: 2024-05-21 11:12:42Z",
      "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe",
      "scopes": [
        "https://management.core.windows.net//.default"
      ]
    },
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: b7d3b83b-4661-4996-851a-05d4694ab100 Correlation ID: ea7e8235-13b9-4242-8e36-79d63f0d143d Timestamp: 2024-05-21 11:12:43Z",
      "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe",
      "scopes": [
        "https://management.core.windows.net//.default"
      ]
    }
  ]
}

Shweta Mathur 30,456 Reputation points Microsoft Employee Moderator

2024-05-22T09:55:15.8133333+00:00

@Chanchal Verma Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

1 answer

Your answer

Shweta Mathur 30,456 Reputation points Microsoft Employee Moderator

2024-05-22T09:55:15.8133333+00:00

@Chanchal Verma Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

Answer 1

Marcin Policht 85,420 MVP Volunteer Moderator

Refer to https://learn.microsoft.com/en-us/answers/questions/1317797/the-account-needs-to-be-added-as-an-external-user

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin

0 comments

Share via

Authentication issue-while try to access portal

1 answer

Your answer