Authentication issue-while try to access portal

Chanchal Verma 0 Reputation points
2024-05-21T11:21:40.6433333+00:00
{
  "sessionId": "7cf56c65c0b74add9f8759e89390bc2b",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 07a6388e-d6e8-478e-9977-544c5d9b4e00 Correlation ID: b419d68b-d8f7-48b4-96ba-08e4bdb5e313 Timestamp: 2024-05-21 11:12:42Z",
      "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe",
      "scopes": [
        "https://management.core.windows.net//.default"
      ]
    },
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: b7d3b83b-4661-4996-851a-05d4694ab100 Correlation ID: ea7e8235-13b9-4242-8e36-79d63f0d143d Timestamp: 2024-05-21 11:12:43Z",
      "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe",
      "scopes": [
        "https://management.core.windows.net//.default"
      ]
    }
  ]
}
Microsoft Entra
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1 answer

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  1. Marcin Policht 15,460 Reputation points MVP
    2024-05-21T11:33:06.7966667+00:00

    Refer to https://learn.microsoft.com/en-us/answers/questions/1317797/the-account-needs-to-be-added-as-an-external-user


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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