Intune policy for devices joined to microsoft entra

Question

We are facing an issue, many devices were joined to microsoft azure (desktops/laptops) and appearing in microsoft entra id under the devices section.

now, we have applied intune management policy in all of the devices, but we can see that it does not fetch the ones previously joined or it does not apply the policy on them. We have beyon +1000 devices like this.

what is the best practice here?

disconnecting the devices from azure and reconnecting them is a quite difficult job to do, what is the best practice here from your experience.

This is one thing, now how to handle the devices that appear multiple times in intune:

It will conflict and it will not apply the policy on this device, what is again the best practice for this case?

We published new portal and we could not publish it for all PCs because of thes issues.

Waiting for your valuable answer.

Answer 1

@Fadi Alzebdeh Thanks for posting in our Q&A.

Based on my understanding, if the device is already joined to Microsoft Entra, there is no method to auto enroll devices to intune, except the device is Microsoft Entra hybrid joined device.

https://learn.microsoft.com/en-us/autopilot/existing-devices

From Microsoft Entra registered or Microsoft Entra joined devices, it is suggested to remove all the devices records in intune portal and Microsoft Entra ID portal. Then re-enroll them.

Thanks for your understanding.

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