Microsoft Teams
A Microsoft customizable chat-based workspace.
9,995 questions
Microsoft Adaptive card issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hari
6
Reputation points
We are facing an issue in Outlook actionable email Adaptive card :
We are sending a card with some data, but when it renders in Outlook, some of the text is missing in Outlook Mail. (Please check the below screenshot). I have attached the adaptive card JSON that we are sending for Outlook (please see OutlookAdaptiveCard.json). We have cross-checked with the Actionable Message Debugger add-on, and the text is present on the card.
(i) Content in the Adaptive card:
"Hi Team, \n \n My location is xx floor and Printer is not working for the past two days. Please check this and resolve the as soon as possible. For further doubts contact us. \n""
The highlighted text is missing in the below screenshot.
(ii) Actionable email card in Outlook Mail UI:
I have attached below the Adaptive which we tried to post in Outlook actionable email.
outlookActionAcCard.txt
Note: We have checked with this AMDesigner Tool for posting Adaptive cards to Outlook. The same issue was reproduced in this case also.
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{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 53%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vaibhav-MSFT 15 Reputation points Microsoft Vendor2024-05-24T10:36:50.1333333+00:00 Hello Hari,
Thanks for reporting the issue we will test this and update you accordingly. -
Vaibhav-MSFT 15 Reputation points Microsoft Vendor
2024-05-24T10:56:21.3833333+00:00 We tested this from our side and we are able to see the text in the outlook.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor2024-05-27T09:52:09.0333333+00:00 @Hari
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your issue is more related to Teams development, which is not in our support scope, so I will remove teams tag from your thread. Thanks for your understanding!
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