How to remove previous company's Intune Management

Jeremy Rodriguez 0 Reputation points
2024-05-28T04:04:45.0533333+00:00

Hello, I need help removing the Intune management from a device that was previously enrolled under another company's tenant. The devices are no longer part of their domain and I have tried disconnecting and joining the new domain, but the Intune presence from the previous company still remains. Is there a way to remove the previous company's Intune management without reimaging the computer? Any help would be appreciated. Thank you.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Xenia-MSFT 545 Reputation points Microsoft Vendor
    2024-05-28T05:45:51.7433333+00:00

    @Jeremy Rodriguez Thanks for posting in our Q&A.

    Generally, we can remove windows devices from intune under Settings > Accounts > Access work or school > the connected account > Disconnect. From your description that the previous company still remains, it seems that your device is autopilot enrollment device.

    For autopilot enrollment devices, it is suggested to contact your previous company to remove your device.

    Or please create an intune support ticket and provide your proof of purchase. The support engineer may help you to remove your device from background. Here is the support link:

    https://learn.microsoft.com/en-us/mem/get-support

    Hope it will help.


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