Why am I being asked to sign in using authenticator to sign in on authenticator

Question

James Carline 5

I’m in a loop as I’m being asked to use authenticator to log in to authenticator

Faery Fu-MSFT 19,751 Reputation points Moderator

2024-05-29T06:04:37.0766667+00:00

Hi @James Carline ，

According to your description, seems that you are encountering issue about Microsoft Authenticator, please kindly understand here which mainly focus on general issues about Outlook desktop client. To better help solve your issue, I added the “Microsoft Authenticator “tag in your post.

Thanks for your understanding and hope your issue can be resolved.
Francisco Javier Dominguez Gomez (MemberState) 0 Reputation points

2024-05-29T11:39:02.56+00:00

It happens to me exactly. Authenticator ask itself for authentication befor giving the code, so makes impossible to do.

1 answer

Faery Fu-MSFT 19,751 Reputation points Moderator

2024-05-29T06:04:37.0766667+00:00

Hi @James Carline ，

According to your description, seems that you are encountering issue about Microsoft Authenticator, please kindly understand here which mainly focus on general issues about Outlook desktop client. To better help solve your issue, I added the “Microsoft Authenticator “tag in your post.

Thanks for your understanding and hope your issue can be resolved.
Francisco Javier Dominguez Gomez (MemberState) 0 Reputation points

2024-05-29T11:39:02.56+00:00

It happens to me exactly. Authenticator ask itself for authentication befor giving the code, so makes impossible to do.

Answer 1

Umesh Pandit 21

Try to check in private mode or incognito mode.

Francisco Javier Dominguez Gomez (MemberState) 0 Reputation points

2024-05-29T11:41:51.51+00:00

Theres no such mode on the app authenticator