Updates are not downloading in client/server computers from WSUS

Pramodh 0 Reputation points
2024-05-28T10:58:48.56+00:00

I have approved the updates in WSUS server, but client computers are not downloading it.

Recently the user who was managing the WSUS server left the org and disabled his user account, from that time this issue occurred.

I have added myself to WSUS administrator group, and I can approve the updates.

What I observed after the above changes, there was same issue in April month. but now I see only April updates are downloading not the may updates.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Adam J. Marshall 9,041 Reputation points MVP
    2024-05-28T13:15:13.5666667+00:00

    Are you having issues with updates downloading INTO the WSUS server or just INTO the client systems or both? Is it Windows 10/11 or Server OS's (and which ones) that are having the issue?


  2. Wesley Li 5,955 Reputation points
    2024-05-29T08:13:56.92+00:00

    Hello

    Did the issue occur with all the clients or the specific clients?

    We could try to check for updates from a client and open administrator powershell command line then run "get-windowsupdatelog". There may be something recorded in client windows update log that can help us to track the issue.

    If the issue occurred with all the clients, we need to concentrate on the wsus server side.

    Troubleshoot WSUS connection failures - Configuration Manager | Microsoft Learn

    Troubleshoot issues with Windows Server Update Services (WSUS) client agents - Configuration Manager | Microsoft Learn

    WSUS troubleshooting. - Microsoft Q&A

    WSUS Troubleshooting Survival Guide | Microsoft Learn

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