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I have approved the updates in WSUS server, but client computers are not downloading it.
Recently the user who was managing the WSUS server left the org and disabled his user account, from that time this issue occurred.
I have added myself to WSUS administrator group, and I can approve the updates.
What I observed after the above changes, there was same issue in April month. but now I see only April updates are downloading not the may updates.
Are you having issues with updates downloading INTO the WSUS server or just INTO the client systems or both? Is it Windows 10/11 or Server OS's (and which ones) that are having the issue?
I have issue with clients downloading updates from WSUS server (Server 2016). We use WSUS server to update the windows servers as well. so clients included server OS and client OS as well.
Are the clients reporting properly to WSUS?
https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/
Is the file downloaded onto the WSUS server successfully? Expose the File Status column in any update view.
https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-2-computer-groups-update-views/
If it's Server 2019, KB5039705 was released as an OOB to fix an installation/detection issue - use Import-WsusUpdate to import it into WSUS (https://www.ajtek.ca/blog/the-new-way-to-import-updates-into-wsus/)
Are the clients reporting properly to WSUS?
Yes all the clients are reporting to WSUS properly but when I check for updates it shows up to date. But I know its not up to date
Is the file downloaded onto the WSUS server successfully? Expose the File Status column in any update view.
Yes. added the image
If it's Server 2019, KB5039705 was released as an OOB to fix an installation/detection issue - use Import-WsusUpdate to import it into WSUS (https://www.ajtek.ca/blog/the-new-way-to-import-updates-into-wsus/)
Our WSUS server is 2022
Are the clients reporting properly to WSUS? - Yes there is no issue with clients reporting WSUS server
Is the file downloaded onto the WSUS server successfully? Expose the File Status column in any update view. - Image below
My WSUS server is OS 2022
Sorry - meant if the client systems include Server 2019, you must import the OOB update. If you don't have any server 2019 clients, then that's not an issue.
Download status of the entire server shows downloaded - likely the same for the file status, however it's always good to double check they are all downloaded properly.
If the client isn't picking up an update still, then the client doesn't believe it needs it. If it is supposed to need it, then either it is missing a prerequisite update, or more likely, it really isn't reporting properly.
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Hello
Did the issue occur with all the clients or the specific clients?
We could try to check for updates from a client and open administrator powershell command line then run "get-windowsupdatelog". There may be something recorded in client windows update log that can help us to track the issue.
If the issue occurred with all the clients, we need to concentrate on the wsus server side.
Troubleshoot WSUS connection failures - Configuration Manager | Microsoft Learn